Information about ordering
Once you have completed your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about the products, prices, billing and shipping address. If something is wrong with your order, please contact us by e-mail to firstname.lastname@example.org or call 010-178 30 40. You must be 18 years old or have a guardians approval when ordering. The order confirmation is always sent automatically to the customer’s specified e-mail after ordering, thus ensuring that the information also comes to customer.
All items are shipped with DHL and our normal delivery times are 1-5 business days. NOTE! Orders made on weekends will be sent no earlier than Monday. If delays in delivery should occur (without having notified you of any longer delivery time) please contact us directly at e-mail email@example.com.
The prices in the store are stated in Euros (EUR). We reserve the right to change prices as a result of price changes from supplier, field prints in price list, and errors in prices due to incorrect information and reserves the right to adjust the price
We send all packages with DHL. If your delivery address is outside Sweden, the cost for shipping is SEK 100/10 EURO.
We use Stripe (credit card) and PayPal on our international site.
Returns, Complaints, Replacement, Returns
Satisfaction Guarantee (100 days money back)
At flowlife you always have a satisfied customer guarantee, which means that from the date of purchase you can test and use the product for 100 days and then return if you were not satisfied. When using the Customer Satisfaction Guarantee, the full amount is always refunded. Flowlife also pay any shipping costs.
The product must be in salable condition with undamaged packaging. You have a general legislated 14 day right of withdrawal from the time you have received an item you ordered. When using the right of withdrawal, Flowlife stands for the return shipping. When using the right of withdrawal, the entire amount is refunded.
In the event of a dispute, we follow the recommendations of the General Complaints Board.
117 43 Stockholm
010-178 30 40